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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chelsea Ware

October 14, 2026

5  out of  5
rating by Chelsea Ware
"I can't say enough good things about this branch! The receptionist is always super helpful and knowledgeable as is Emir Varcenas. They're both always pleasant to talk to and overall a great experience every time I call them. Highly recommend!"
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enrique santos

October 1, 2026

5  out of  5
rating by enrique santos
"Zuleima has been an incredible help! She’s very reliable, responsive, and always gets things taken care of quickly. She has helped me with a couple property insurance policies as well as multiple auto insurance policies, and the experience has been great every time.

5 stars ⭐⭐⭐⭐⭐ — I would definitely recommend Zuleima to anyone looking for someone trustworthy and dependable!"
We responded:
"Wow, thank you for the 5-star review, Enrique! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Evelyn De Leon

September 29, 2026

5  out of  5
rating by Evelyn De Leon
"Best insurance office in NWA. I have several years doing business with them. Zuleima is my personal agent😊. I can call/text her and she is always there to help me with anything. I will recommend this office 100% and Zuleima, she is the best!!!"
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Lizbeth Gomez

September 16, 2026

5  out of  5
rating by Lizbeth Gomez
"Great experience with this office! Rocio has been super helpful from the beginning and takes time to answer my questions in detail. Highly recommend!"
We responded:
"Thank you for the 5-star review, Lizbeth! We’re proud to serve the Springdale community and truly appreciate your support. "
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Crystal Avalos

September 15, 2026

5  out of  5
rating by Crystal Avalos
"Rocio was so sweet!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Springdale insurance team. "
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ryan english

September 14, 2026

5  out of  5
rating by ryan english
"I recently needed to change my insurance policy due to purchasing a truck. Zuleima went above and beyond by taking her work home with her and helping me outside of regular business hours and making sure our needs were met. After running a 5k as well. What a legend! Can’t recommend this agency enough!"
We responded:
"Thank you for the 5-star review, ryan! We’re proud to serve the Springdale community and truly appreciate your support. "
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Daniel Gonzalez

September 11, 2026

5  out of  5
rating by Daniel Gonzalez
"Amables"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Juan Martinez

August 25, 2026

5  out of  5
rating by Juan Martinez
"I had a great experience working with Emir Barcenas! He was incredibly helpful and took the time to thoroughly explain all the details of life insurance in a way that was easy to understand. He is very knowledgeable, professional, and extremely patient when answering questions. I never felt rushed or pressured, and he made sure I understood my options before making any decisions.

I truly appreciate Emir’s patience, expertise, and willingness to help. If you’re looking for someone who genuinely takes the time to educate you and make the life insurance process simple and comfortable, I highly recommend Emir. Excellent service!"
We responded:
"Hi Juan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Juan Barcenas’s team.  Please reach out to us if any questions come up!  - Juan Barcenas’s Insurance Team "
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AHMED RAMZY

August 13, 2026

5  out of  5
rating by AHMED RAMZY
"Maris is great at communicating very promptly."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Springdale insurance team. "
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Luis Adame

August 9, 2026

5  out of  5
rating by Luis Adame
"Zuleima did a great job explaining and recommending the best coverage for me and my family. I would recommend her to everyone as you can tell she enjoys teaching customers about their plan!"
We responded:
"Luis, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Juan Barcenas and Team "
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Stormi Scott

July 24, 2026

5  out of  5
rating by Stormi Scott
"Super sweet guy and very helpful."
We responded:
"Stormi, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Springdale. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Juan Barcenas and Team "
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Raymond green

July 22, 2026

5  out of  5
rating by Raymond green
"They were very helpful, my agent was Rocio"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Natt D

July 10, 2026

5  out of  5
rating by Natt D
"Todos muy amables en especial Rocio Manjarrez
Me sentí muy agusto y dan una muy buena relación ☺️"
We responded:
"Natt, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Oscar Perez

July 6, 2026

5  out of  5
rating by Oscar Perez
"Zuleima Casillas was great to work with. As I worked on understanding more about my auto and renter's insurance policy, Zuleima explained everything thoroughly and made the entire process seamless. I would recommend her to anyone needing to set up Auto Insurance with State Farm and recommend Juan Barcenas as the ideal Agent!"
We responded:
"Oscar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Juan Barcenas’s Team—we are always here to help!"
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Jayden Michelle

June 10, 2026

5  out of  5
rating by Jayden Michelle
"Ashley helped me with my insurance change from Nebraska to Arkansas and it was so easy and smooth,she explained everything and was very nice. I would highly recommend her and the agency here to anyone needing insurance."
We responded:
"Jayden, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Juan Barcenas’s Team—we are always here to help!"
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Ted Points

June 2, 2026

5  out of  5
rating by Ted Points
"Zuleima called me just to inform that State Farm had a price adjustment on there vehicle insurance and just wanted to see if she could save me some money. She gave a quote and she cut my insurance in half on three vehicles
I gave her all my stuff to quote and saved me on everything also by bundling. She was super sweet and calls and checks on us to see if everything is going well."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Springdale to know that you had such a wonderful experience with us here on State Farm Agent Juan Barcenas’s Team."
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Sarah Busch

May 30, 2026

5  out of  5
rating by Sarah Busch
"Maris found me the perfect plan at half of what I was paying with my previous company. Thank you, Maris!!!"
We responded:
"Thank you for the 5-star review, Sarah! Here on State Farm Agent Juan Barcenas’s Team, we are proud to serve our community and appreciate your recognition. "
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Miguel Martínez

April 24, 2026

5  out of  5
rating by Miguel Martínez
"Me gusta la amabilidad para atender a los clientes gracias por todo, gracias Rocio"
We responded:
"Miguel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Juan Barcenas’s Team—we are always here to help!"
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Paola Anguiano

April 23, 2026

5  out of  5
rating by Paola Anguiano
"Maris, was definitely great assisting us with a claim processing"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gacha K pop

March 17, 2026

5  out of  5
rating by Gacha K pop
"Working with Crystal Sanabria was fantastic she checked in often and made us feel heard. She was knowledgeable and helpful in many different ways."
We responded:
"Thank you so much for the 5-stars, Gacha! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Maria Calderon

March 9, 2026

5  out of  5
rating by Maria Calderon
"Zuleima es una excelente persona espléndida y te explica muy bien todo lo que se trata de la aseguradora State farm y ayuda cualquier problema recomendada 💯👍"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Juan Barcenas’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Springdale ."
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Jeison Ortega

March 3, 2026

5  out of  5
rating by Jeison Ortega
"La srita Zuleima es una persona increíble con buen enfoque laboral conociendo cada uno de los aspectos, con una personalidad maravillosa, cariñosa, 1000% recomendada excelente persona.."
We responded:
"Thank you for the fantastic review, Jeison! We are always here to help with your insurance needs here in Springdale . "
Profile photo of Yessica García

Yessica García

March 3, 2026

5  out of  5
rating by Yessica García
"Zuleima Casillas en una excelente Representante de State Farm, es una persona muy amable y te ayuda con las dudas y preguntas que tengan, explica muy bien de lo que trata la aseguradora y siempre da lo mejor de ella para que el cliente esté satisfecho con su seguro, la recomiendo al 100%"
We responded:
"We appreciate your review, Yessica. We are so happy that you had such a wonderful experience with State Farm Agent Juan Barcenas’s Team here in Springdale ! "
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Jonathan Martindale

March 2, 2026

5  out of  5
rating by Jonathan Martindale
"Zuleima was very considerate, patient, and precise with handling questions I had about a past claim. I dont think that my questions were what she anticipated answering when I came in, but she politely made phone calls and got them answered. Thanks Zuleima!"
We responded:
"Jonathan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Juan Barcenas’s Team—we are always here to help!"
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James Bryant

February 26, 2026

5  out of  5
rating by James Bryant
"Zuleima is an amazing agent that has been responsive and helpful. I highly recommend this agency and this agent. You will not be disappointed."
We responded:
"Thank you for the fantastic review, James! We are always here to help with your insurance needs here in Springdale . "